Sending an Authorization Request for Prescriptions in a Batch

When a batch is scheduled, prescriptions that do not have refills remaining can have authorizations sent to the prescriber, only if the batch hasn't started processing.

To send a authorization request for a prescription in a batch:

1. From the Workbench, select the Pending tab.
2. Use the calendar navigation buttons to move to the day that batch is scheduled.
3. Select Filter. The Filter window opens.
4. Enter the word NOT.
   
5. Select OK. The Pending tab is filtered and prescriptions that display NOT in the Auth column require authorization.
   
6. Highlight the prescriptions that need to be authorized.

   Note: If all filtered prescriptions need authorization, select the Select All button to highlight all prescriptions.

7. Select Rx > Auth Request. The Authorization Request Form window opens.
8. Process the authorization request as usual. For more information about authorizing prescriptions, see Requesting Authorization for a Refill.
   • Once sent, the Request Details is populated with information about when the authorization was sent.
     

     Note: You may need to scroll to the right to view the Request Details, depending on how the columns of the Pending tab are set at your pharmacy.